COVID-19 SHIPPING UPDATE

Due to COVID-19 safety precautions being taken throughout the order fulfillment process, we anticipate needing additional processing and shipping times this season. We thank you for your patience and understanding as we navigate this time together.

SHIPPING OPTIONS



METHOD

DELIVERY TIMES ONCE SHIPPED

COST
Standard Shipping 5-7 Business Days
Deliveries made Mon - Sat
*Must select for PO Boxes and APO/FPO*
$9.50 for orders $99 or less
Free for orders of $99 or more
Expedited Shipping 3-5 Business Days
Not available for PO Boxes and APO/FPO
$15.00

HOLIDAY SHIPPING

The holidays are right around the corner. Be sure to mark these Christmas shipping deadlines and get your orders in before the below dates to ensure you get your packages in time for Christmas.

✅ Standard Shipping: Mon, Dec. 12
✅ Expedited Shipping: Tues, Dec. 13

Happy Holidays from the SSCO team!

WHEN WILL MY ORDER SHIP

We strive to process orders as quickly as possible. Orders placed Monday through Friday are usually shipped within 48 hours.

Please note that during periods of high volume:
it will take longer (sales, promotions, holidays, etc). Orders placed over the weekend are usually shipped the next business day.

If you need your order to go out the same day you place it:
please place your order before 11:00 AM CST and choose one of our expedited services (excludes Saturday, Sunday, and Holiday) and we will do our best to get you your order on time. 

MODIFYING ORDERS

In an effort to fulfill and ship orders as fast as possible, we are unable to modify orders after they have been placed. However, if you have changes or would like to cancel your order, please start a chat with our team and we will do the best we can to assist you. 

RETURNS/EXCHANGES

If you need to return or exchange an item, please visit our Returns page to start your return.

LOST OR STOLEN PACKAGE?

If you believe your package may have been lost or stolen, please start a chat with our team. We will do whatever we can to get your situation corrected.

INTERNATIONAL ADDRESSES

Unfortunately, we are currently not able to deliver to international addresses.

ANY FURTHER QUESTIONS?

Start a chat with our team and we'll get you an answer as soon as possible! We're always happy to help.