Southern Shirt Fast and Easy Returns
Southern Shirt Fast & Easy Returns
Orders placed between November 1, 2020 and December 15, 2020 will be eligible for returns until January 15, 2021. Orders placed before November 1 or after December 15 will have the standard 30-day return window. Merchandise must be unworn, unwashed, and accompanied by original tags. If you have questions, please contact Customer Service at firstname.lastname@example.org or our help desk.
RETURN GUIDELINES FOR ONLINE PURCHASES
At SSCO, we want you to be completely satisfied with your order. That’s why we’ve made our return process as easy as possible.
Unworn and unwashed merchandise purchased directly from www.southernshirt.com may be returned within 30 days from your order date if accompanied by the original tags and packaging. After going through the return process at returns.southernshirt.com you will be credited the appropriate amount upon processing of the returned item(s) based on the original payment method.
HOW SOON WILL I GET MY REFUND
Please allow 10-12 business days for us to receive and process your return.
WHAT ITEMS ARE NOT RETURNABLE
- Non-defective items that have been worn or washed.
- Items marked as Final Sale
- Stickers and decals
- eGift Cards
*For items purchased from one of our retail partners, please contact the specific retailer for their return policy. We are unable to issue refunds for items not ordered through the www.southernshirt.com website.
If you received defective merchandise, please return the product back to us through our return’s portal at returns.southernshirt.com. When returning the item, please include an explanation of the problem with the merchandise you received. This information can be added in the comments section during the returns process.
RETURNING A GIFT
For gift returns, you'll need to submit a ticket to our help desk. Please fill out the requested information as completely as possible as this will assist us in helping you with the process. Gift returns will be issued as an E-Gift Card for the original purchase amount.
NEED TO EXCHANGE AN ITEM?
The quickest way to receive a new item is to place a new order on our website and send back your original order as a return through our return’s portal at returns.southernshirt.com. You will be refunded your original purchase if the items arrive to us unworn or in like-new condition. Questions? Please contact our Customer Service help desk.